Bottom Line – 2of2
3. Use a system of implementation that supports the ongoing use of the tool. This may include any of the following:
1. Regular use in one-on-one meetings and staff meetings.
2. Regular coaching and sharpening of software work skills and computer competency.
3. Regular follow-up on accountability of keeping the system up-to-date with current information.
4. Supporting the tie-in of customer ratings to goal achievement, which may include following up with customers to secure ratings, posting to the system and generating individual performance profiles.
5. Coaching the leader with regards to organization of the system, linking vision goals with operational goals, preparation for meetings, and coaching and performance reviews.
4. A review of Power Business User Tips and Techniques
1. Configuring screens and reports to answer business questions.
2. Creating a Balanced Scorecard.
3. Creating Performance Feedback Loops
4. Exporting and Importing to Outlook, Excel and MS Project.
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